There is often a processing time before a refund is posted. Then contact your credit card company, as it may take some time for your refund to be officially posted. Delayed or Missing Refunds (if any) If you have not yet received a refund, first recheck your bank account. If approved, your refund will be processed and your original credit card or payment method will be credited automatically within a few days. We will also let you know if your refund is approved or denied. * Any item returned more than 3 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to let you know that we have received the returned item. Other items not allowed to be returned: * Alcoholic products * Sharp or breakable items * Certain health and personal care products In some cases, only partial refunds are given: (if applicable) * Books with obvious signs of use * CDs, DVDs, VHS tapes, software, video games, audio tapes or vinyl records that have been opened * Any item that is not in its original condition, damaged or missing parts for any reason not due to an error on our part. Similarly, we do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases. For example, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Certain types of merchandise cannot be returned. If applicable, it must also be in its original packaging. In order to be returned, your item must be unused and in the condition you received it. If more than 3 days have passed since the delivery of your purchase, we unfortunately cannot offer refunds or exchanges.
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If you have any other questions, please feel free to contact us at - Our return policy lasts 3 days. We will deal with these issues on a case by case basis, but we will do our best to find a satisfactory solution. In the event that your order arrives damaged, please email us as soon as possible at with your order number and a photo of the item.
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We accept returns up to 3 days after delivery, if the item is unused and in its original condition, and we will refund the full amount of the order minus the return shipping cost. If you have not received your order within 10 days of receiving your shipping confirmation email, please contact us at with your name and order number and we will review it for you.
Please allow 48 hours for the tracking information to be available. When your order ships, you will receive an email notification from us that includes a tracking number that you can use to check the status of your order. * Some of the carriers we use have limitations on shipping to PO Boxes. At this time, we ship to most countries, except those in South America.
The shipping cost of your order will be calculated and displayed at the time of ordering. You will receive a new notification when your order has been shipped. All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
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